Legal

Privacy Policy

How Lotus Sun Energy handles the information you share with us.

Last updated: 27 June 2026

Who we are

This website is operated by Lotus Sun Energy ("we", "us"). You can reach us at info@lotussunenergy.com.

Information we collect

When you submit our enquiry form or email us, we collect the details you choose to provide — typically your name, phone number, email, location, electricity bill and project requirements. We do not sell or rent your personal information to anyone.

How we use it

We use your information solely to respond to your enquiry, arrange a site visit, prepare estimates or quotations, and provide the services you request. We may contact you about your enquiry by phone, email or messaging.

Form handling & third parties

Our contact form may be processed by a trusted third-party form-delivery service that forwards submissions to our email. Standard web-server logs (such as IP address and browser type) may be recorded by our hosting provider for security and analytics.

Data retention & security

We retain enquiry information only as long as needed to serve you and meet legal obligations, and we take reasonable measures to protect it from unauthorised access.

Your choices

You may ask us to access, correct or delete the personal information you have shared by emailing info@lotussunenergy.com.

Updates

We may update this policy from time to time; the latest version will always be posted on this page.